Politique d’expédition
Shipping Policy
At Care My Beauty, we are committed to delivering your beauty essentials quickly, safely, and reliably. Please review our shipping policy below for details about order processing and delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
Shipping Rates & Delivery Times
Shipping costs and delivery times vary depending on your location.
Estimated delivery times:
-
Begium: 3–7 business days
-
International orders: 7–15 business days
Shipping fees will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information will become active within 24–48 hours.
Shipping Address Accuracy
Please ensure that your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.
If you notice an error in your shipping address, contact us immediately at support@caremybeauty.com so we can attempt to correct it before shipment.
Lost or Delayed Packages
While we work with reliable shipping partners, delays may occasionally occur due to:
-
Courier delays
-
Customs processing (for international orders)
-
Weather conditions
-
High shipping volumes
If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Damaged Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: support@caremybeauty.com
Store: care-my-beauty.myshopify.com